THE EFFECT OF WORK ENVIRONMENT AND MOTIVATION ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT AND THEIR IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR

Joko Kurniawan; Budi Eko Soetjipto; Agus Hermawan

Authors

Joko Kurniawan University of Malang
Budi Eko Soetjipto University of Malang
Agus Hermawan University of Malang

Keywords:

Job Satisfaction, Motivation, Organizational Citizenship Behaviour (OCB), organizational Commitment, Work Environment

Abstract

This study aims to determine the role of work environment, motivation, job satisfaction, and organizational
commitment in improving the Organizational Citizenship Behavior (OCB) for the employee at the PT Garudafood
Putra Putri Jaya Tbk of Gresik area. The research method applied is quantitative, using path analysis and the Sobel
test to examine the relationship and the magnitude of the contribution of influence between each variable. The
number of respondents in this study was 200 employees.The results showed that the work environment and
motivation significantly positively affected job satisfaction. Meanwhile, work environment, motivation, and job
satisfaction positively and significantly affect organizational commitment. It was found that communication
between superiors and subordinates is an essential factor for improving OCB, so further research is needed on the
effect of leadership style on OCB.

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THE EFFECT OF WORK ENVIRONMENT AND MOTIVATION ON JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT AND THEIR IMPACT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOUR

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